Support Resources

Are you a current customer looking for support? Contact support@elexio.com or call (717) 689-8000 Ext. 2

We're committed to helping the mission of the local church--and that doesn't stop once you've chosen our software. From the time you partner with Elexio, we'll help you get the most out of your solutions and answer your questions. There are no hidden fees--it's all part of our dedicated service to your church!

Implementation Discussions
Participate in this series of seven live discussions where we focus on strategy and administration as you implement your new software. Repeat sessions as often as you like or whenever someone new joins your staff--all at no cost to your church.
Help Library
Find the answers to most of your questions in our extensive online help library that includes both written and video resources.
Support Requests
If you have a unique problem or can't find the help you need online, submit a support request or give us a call, and someone from our team will promptly reach out to you with an answer.
Unlimited Support Contacts
You're not limited in the number of people that can contact us with support questions--any authorized staff member or volunteer can get help.
Sunday Support
We're here for you during normal business hours, but we know that you might run into problems when you're busy on Sunday morning. That’s why we always have our support team on standby for any issues.

Every single person I’ve worked with has been prompt, knowledgeable, courteous, and patient.

- Alison Bodin, Journey Church

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